Last Updated: September 8, 2026
At Creatocard, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use creatocard.com and purchase or inquire about our digital invitation card designing and customization services.
By using our website, you agree to the practices described in this Privacy Policy.
1. About Creatocard
Creatocard provides creative digital invitation services, including designing, customizing, and delivering digital invitations for occasions such as:
- Birthday parties
- Weddings
- Engagements
- Baby showers
- Anniversaries
- Naming ceremonies
- Housewarming ceremonies
- Religious and cultural events
- Corporate and other special occasions
We serve customers across India.
2. Information We Collect
We may collect information that you voluntarily provide when you contact us, place an order, request a design, or use our website.
This information may include:
- Name
- Mobile/WhatsApp number
- Email address
- Event details
- Event date and time
- Venue information
- Text/content required for your invitation
- Photographs or images you provide for designing
- Design preferences
- Billing and order-related information
- Any other information you voluntarily provide to us
We may also automatically collect limited technical information such as your IP address, browser type, device type, pages visited, and general website usage information.
3. How We Use Your Information
We use the information collected to:
- Create and customize your digital invitation
- Process and manage your orders
- Communicate with you regarding your order or inquiry
- Send design previews and final invitation files
- Respond to questions and customer-support requests
- Process payments through applicable payment service providers
- Improve our website, services, and customer experience
- Maintain records of transactions and customer requests
- Prevent fraudulent or unauthorized activities
- Comply with applicable legal requirements
We will not use your personal information for purposes unrelated to our services without your consent, unless required or permitted by law.
4. Photos and Personal Content Provided for Invitations
Customers may provide photographs, names, family details, event information, or other personal content for the purpose of creating customized invitations.
Such information is used primarily to provide the requested design service.
You are responsible for ensuring that you have the necessary permission or rights to provide photographs, names, logos, or other content that you ask us to use in your invitation.
We do not claim ownership of your personal photographs or information merely because you provide them to us for designing purposes.
5. Payment Information
If you make a payment for our services, the payment may be processed through a third-party payment gateway or payment service provider.
Creatocard does not intend to store complete debit card, credit card, UPI PIN, banking passwords, or other sensitive payment credentials on its own servers.
Payment information may be collected and processed directly by the applicable payment service provider according to its own privacy policy and terms.
6. WhatsApp, Email and Other Communications
We may communicate with you through WhatsApp, phone calls, SMS, or email to:
- Confirm your order
- Request information required for your invitation
- Share design previews
- Send revisions
- Deliver the final invitation
- Respond to customer inquiries
- Provide important service-related updates
By providing your contact information and requesting our services, you consent to receiving service-related communications.
7. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember certain preferences
- Understand how visitors use our website
- Improve website performance
- Analyze website traffic
- Improve our services and content
You can change your browser settings to disable or delete cookies. However, some website features may not work properly if cookies are disabled.
8. Third-Party Services
We may use trusted third-party services for purposes such as:
- Website hosting
- Website analytics
- Payment processing
- Communication
- Security
- Marketing or advertising, where applicable
These third-party providers may process information according to their own privacy policies. We encourage users to review the privacy policies of third-party services when appropriate.
9. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.
10. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share limited information with trusted service providers when necessary to:
- Complete your order
- Process payments
- Operate and maintain our website
- Provide technical services
- Communicate with you
- Meet legal or regulatory obligations
We may also disclose information where required by applicable law, court order, or governmental authority.
11. Retention of Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with legal obligations.
Customer-provided photographs and event information may be retained for a reasonable period to facilitate revisions, order management, or customer support.
You may contact us if you would like to request deletion of information that is no longer required for legitimate business or legal purposes.
12. Children’s Privacy
Our website and services are not specifically directed toward children.
We do not knowingly collect personal information directly from children without appropriate consent from a parent or legal guardian.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps.
13. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent where processing is based on consent
- Ask questions about how your information is being used
To make a privacy-related request, please contact us using the details provided below.
14. Links to Other Websites
Our website may contain links to third-party websites or services.
Creatocard is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable laws.
Any updates will be posted on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us:
Creatocard
Email: info@creatocard.com
Phone/WhatsApp: 7576062812
Location: Parbatia, Tinsukia, Assam – 786125
Service Area: PAN India
We will make reasonable efforts to respond to privacy-related requests and concerns in a timely manner.
By using Creatocard.com or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.